Why Choose Helix Logistics?

When it comes to choosing a logistics partner, Helix Logistics stands out for several compelling reasons that ensure efficiency, reliability, and customer satisfaction. Here’s why we are the ideal choice for your logistics needs:  

Our “One Team One Rope” Approach to Logistics 

At Helix Logistics, we embrace a "One Team One Rope" philosophy, which promotes seamless collaboration across all departments within our organization. This approach ensures that every team works in harmony to achieve our primary goal: moving freight efficiently while selecting the best possible transportation modes. By fostering interdepartmental cooperation, we can optimize our logistics processes and maintain cost-effectiveness, ensuring that your freight reaches its destination on time and within budget. 

Non-Commission Broker Team 

Our unique non-commission broker model allows us to prioritize quality over cost when selecting freight partners. By ensuring that all freight movements are managed independently of pricing pressures, we can focus on building relationships with the best carriers in the industry. This strategy enables us to deliver superior service without compromising on reliability or efficiency, ensuring that your freight is always in capable hands.

24/7 Live Support 

At Helix Logistics, we understand that logistics can be unpredictable, which is why we provide live support around the clock. Our dedicated team of professionals is available 24/7 to assist you with any issues that may arise. Whether it’s a question about your shipment status or a need for immediate problem resolution, our knowledgeable staff is here to ensure that you receive timely and effective assistance at any hour.

Extensive Experience

With over 65 years of combined experience in the logistics industry, our team brings a wealth of knowledge and expertise to the table. This extensive background allows us to navigate the complexities of logistics with confidence and skill. We leverage our experience to anticipate challenges, identify opportunities, and implement solutions that drive success for our clients.

Commitment to both Customer and Driver Needs

As a third-party logistics provider (3PL), we recognize our vital role as the intermediary between customers and drivers. We take this responsibility seriously and are committed to going above and beyond to ensure that the needs of both parties are met. Our focus is on creating win-win situations that foster long-term partnerships. We prioritize ethical practices and transparency, ensuring that we do the right thing, even when it may impact our bottom line. 

Choosing Helix Logistics means partnering with a team that values collaboration, quality, and customer satisfaction. Our unique approach, experienced team, and unwavering commitment to service excellence make us the ideal logistics partner for your business.  

Let us help you streamline your logistics operations and achieve your goals with confidence. Contact us today to learn more about how we can support your logistics needs!

Located in:

Chicago - Headquarters

  • 227 West Monroe Street, Suite 550
    Chicago, IL 60606

Florida

  • 1665 Palm Beach Lakes Boulevard, Suite 806
    West Palm Beach, FL 33401

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Offices located in Chicago, Illinois and West Palm Beach, Florida